{"id":1012,"date":"2024-09-19T12:12:36","date_gmt":"2024-09-19T15:12:36","guid":{"rendered":"https:\/\/bc.novooobj.xyz\/rejeicao-869-valor-do-troco-incorreto-como-resolver\/"},"modified":"2024-10-23T16:49:23","modified_gmt":"2024-10-23T19:49:23","slug":"rejeicao-869-como-resolver-2","status":"publish","type":"post","link":"https:\/\/oobj.com.br\/bc\/rejeicao-869-como-resolver-2\/","title":{"rendered":"Rejei\u00e7\u00e3o 869: Valor do troco incorreto  - Como resolver?"},"content":{"rendered":"<p style=\"text-align: justify;\"><span style=\"font-size: 12pt;\"><span style=\"color: #0196d8;\"><span style=\"color: #000000; font-family: &#039;Open Sans&#039;, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: justify; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #ffffff; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;\">Quando for emitida uma NF-e (modelo 55) ou NFC-e (modelo 65), e o valor do troco, calculado no grupo dos dados do pagamento<strong> (Campo: pag\/ vTroco &#8211; ID: YA09)<\/strong>, for diferente do resultado da <strong>subtra\u00e7\u00e3o\u00a0<\/strong>entre o\u00a0valor do pagamento <strong>(Campo: vPag &#8211; ID: YA03)\u00a0<\/strong>e o valor da NF-e\/NFC-e <strong>(Campo: vNF &#8211; ID: W16),\u00a0<\/strong>haver\u00e1 a rejei\u00e7\u00e3o pelo motivo\u00a0<strong>869 &#8211; Valor do troco incorreto.<\/strong><\/span><\/span><\/span><\/p>\n<p>\u00a0<\/p>\n<p><strong><span style=\"color: #0196d8; font-size: 18pt;\">Exce\u00e7\u00f5es e Observa\u00e7\u00f5es<\/span><\/strong><\/p>\n<p style=\"text-align: justify;\"><strong><span style=\"color: #0196d8; font-size: 18pt;\"><span style=\"color: #000000; font-family: &#039;Open Sans&#039;, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: justify; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #ffffff; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;\">Para essa Regra de Valida\u00e7\u00e3o n\u00e3o h\u00e1 exce\u00e7\u00f5es e nenhuma observa\u00e7\u00e3o.<\/span><\/span><\/strong><\/p>\n<p>\u00a0<\/p>\n<p><strong><span style=\"color: #0196d8; font-size: 18pt;\">Regra de Valida\u00e7\u00e3o da Sefaz<\/span><\/strong><\/p>\n<p>\u00a0<img loading=\"lazy\" decoding=\"async\" class=\"img-responsive\" src=\"https:\/\/www.oobj.com.br\/bc\/assets\/Articles\/763\/RV869.PNG\" alt=\"\" width=\"985\" height=\"63\" align=\"\" \/><\/p>\n<p>\u00a0<\/p>\n<p style=\"text-align: justify;\"><strong><span style=\"color: #0196d8; font-size: 18pt;\">Exemplo<\/span><\/strong><\/p>\n<p style=\"text-align: justify;\"><span style=\"color: #000000; font-family: &#039;Open Sans&#039;, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: justify; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #ffffff; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;\">Foi emitida uma NF-e com o valor do troco de <strong>R$ 0.00<\/strong>, no grupo de totais da NF, no campo do Valor da NF foi informado <strong>R$ 350.00<\/strong> e no campo Valor do pagamento, foi\u00a0 informado <strong>R$ 400.00.\u00a0<\/strong>Nessas condi\u00e7\u00f5es, a NF-e foi rejeitada pelo motivo 869.<\/span><\/p>\n<p><span style=\"color: #000000; font-family: &#039;Open Sans&#039;, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: justify; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #ffffff; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;\">Trecho de XML:<\/span> <\/p>\n<pre class=\"wp-block-code-block-pro\"><pre class=\"EnlighterJSRAW\">[...]\n&lt;total &gt;\n\t&lt;ICMSTot &gt;\n\t&lt;vBC &gt;0.00&lt;\/vBC &gt;\n\t&lt;vICMS &gt;0.00&lt;\/vICMS &gt;\n\t&lt;vICMSDeson &gt;0.00&lt;\/vICMSDeson &gt;\n\t&lt;vFCP &gt;0.00&lt;\/vFCP &gt;\n\t&lt;vBCST &gt;0.00&lt;\/vBCST &gt;\n\t&lt;vST &gt;0.00&lt;\/vST &gt;\n\t&lt;vFCPST &gt;0.00&lt;\/vFCPST &gt;\n\t&lt;vFCPSTRet &gt;0.00&lt;\/vFCPSTRet &gt;\n\t&lt;vProd &gt;3350.00&lt;\/vProd &gt;\n\t&lt;vFrete &gt;0.00&lt;\/vFrete &gt;\n\t&lt;vSeg &gt;0.00&lt;\/vSeg &gt;\n\t&lt;vDesc &gt;0.00&lt;\/vDesc &gt;\n\t&lt;vII &gt;0.00&lt;\/vII &gt;\n\t&lt;vIPI &gt;0.00&lt;\/vIPI &gt;\n\t&lt;vIPIDevol &gt;0.00&lt;\/vIPIDevol &gt;\n\t&lt;vPIS &gt;0.00&lt;\/vPIS &gt;\n\t&lt;vCOFINS &gt;0.00&lt;\/vCOFINS &gt;\n\t&lt;vOutro &gt;0.00&lt;\/vOutro &gt;\n\t&lt;!-- Valor da NF -- &gt;\n\t&lt;vNF &gt;350.00&lt;\/vNF &gt;\n\t&lt;\/ICMSTot &gt;\n\t&lt;retTrib \/ &gt;\n&lt;\/total &gt;\n\n[...]\n&lt;!-- Grupo de detalhamento da forma de pagamento. -- &gt;\n&lt;pag &gt;\n\t&lt;detPag &gt;\n\t\t&lt;tPag &gt;01&lt;\/tPag &gt;\n\t\t&lt;!-- Valor do Pagamento. -- &gt;\n\t\t&lt;vPag &gt;400.00&lt;\/vPag &gt;\n\t&lt;\/detPag &gt;\n\t&lt;!-- Valor do troco -- &gt;\n\t&lt;vTroco &gt;0.00&lt;\/vTroco &gt;\n&lt;\/pag &gt;<\/pre><\/pre>\n<p>\u00a0<\/p>\n<p><strong><span style=\"color: #0196d8; font-size: 18pt;\">Como resolver?<\/span><\/strong><\/p>\n<p style=\"text-align: justify;\"><strong><span style=\"color: #0196d8; font-size: 18pt;\"><span style=\"color: #000000; font-family: &#039;Open Sans&#039;, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: justify; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #ffffff; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;\">A resolu\u00e7\u00e3o \u00e9 bem simples, utilizando os mesmos dados do exemplo,\u00a0foi realizado o seguinte c\u00e1lculo:<\/span><\/span><\/strong><\/p>\n<p><strong><span style=\"color: #0196d8; font-size: 18pt;\"><span style=\"color: #000000; font-family: &#039;Open Sans&#039;, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: justify; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #ffffff; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;\">vTroco <\/span><\/span><span style=\"color: #0196d8; font-size: 18pt;\"><span style=\"color: #000000; font-family: &#039;Open Sans&#039;, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; text-align: justify; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #ffffff; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;\">=<\/span><\/span><span style=\"color: #0196d8; font-size: 18pt;\"><span style=\"color: #000000; font-family: &#039;Open Sans&#039;, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: justify; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #ffffff; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;\"> vPag <\/span><\/span><span style=\"color: #0196d8; font-size: 18pt;\"><span style=\"color: #000000; font-family: &#039;Open Sans&#039;, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; text-align: justify; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #ffffff; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;\">&#8211;<\/span><\/span><span style=\"color: #0196d8; font-size: 18pt;\"><span style=\"color: #000000; font-family: &#039;Open Sans&#039;, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: justify; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #ffffff; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;\"> vNF\u00a0<\/span><\/span><\/strong><\/p>\n<p><strong><span style=\"color: #0196d8; font-size: 18pt;\"><span style=\"color: #000000; font-family: &#039;Open Sans&#039;, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: justify; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #ffffff; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;\">vTroco <\/span><\/span><span style=\"color: #0196d8; font-size: 18pt;\"><span style=\"color: #000000; font-family: &#039;Open Sans&#039;, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; text-align: justify; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #ffffff; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;\">=\u00a0<\/span><\/span><span style=\"color: #0196d8; font-size: 18pt;\"><span style=\"color: #000000; font-family: &#039;Open Sans&#039;, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: justify; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #ffffff; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;\">400.00 <\/span><\/span><span style=\"color: #0196d8; font-size: 18pt;\"><span style=\"color: #000000; font-family: &#039;Open Sans&#039;, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; text-align: justify; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #ffffff; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;\">&#8211;<\/span><\/span><\/strong><span style=\"color: #0196d8; font-size: 18pt;\"><span style=\"color: #000000; font-family: &#039;Open Sans&#039;, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: justify; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #ffffff; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;\">\u00a0<\/span><\/span><strong><span style=\"color: #0196d8; font-size: 18pt;\"><span style=\"color: #000000; font-family: &#039;Open Sans&#039;, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: justify; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #ffffff; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;\">350.00<\/span><\/span><\/strong><\/p>\n<p><strong><span style=\"color: #0196d8; font-size: 18pt;\"><span style=\"color: #000000; font-family: &#039;Open Sans&#039;, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: justify; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #ffffff; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;\">vTroco <\/span><\/span><\/strong><strong><span style=\"color: #0196d8; font-size: 18pt;\"><span style=\"color: #000000; font-family: &#039;Open Sans&#039;, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: justify; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #ffffff; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;\"><strong>=<\/strong> 50.00<\/span><\/span><\/strong><\/p>\n<p>\u00a0<\/p>\n<p><span style=\"color: #000000; font-family: &#039;Open Sans&#039;, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: justify; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #ffffff; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;\">Trecho de XML que dever\u00e1 ser alterado:<\/span><\/p>\n<pre class=\"wp-block-code-block-pro\"><pre class=\"EnlighterJSRAW\">[...]\n&lt;total &gt;\n\t&lt;ICMSTot &gt;\n\t&lt;vBC &gt;0.00&lt;\/vBC &gt;\n\t&lt;vICMS &gt;0.00&lt;\/vICMS &gt;\n\t&lt;vICMSDeson &gt;0.00&lt;\/vICMSDeson &gt;\n\t&lt;vFCP &gt;0.00&lt;\/vFCP &gt;\n\t&lt;vBCST &gt;0.00&lt;\/vBCST &gt;\n\t&lt;vST &gt;0.00&lt;\/vST &gt;\n\t&lt;vFCPST &gt;0.00&lt;\/vFCPST &gt;\n\t&lt;vFCPSTRet &gt;0.00&lt;\/vFCPSTRet &gt;\n\t&lt;vProd &gt;3350.00&lt;\/vProd &gt;\n\t&lt;vFrete &gt;0.00&lt;\/vFrete &gt;\n\t&lt;vSeg &gt;0.00&lt;\/vSeg &gt;\n\t&lt;vDesc &gt;0.00&lt;\/vDesc &gt;\n\t&lt;vII &gt;0.00&lt;\/vII &gt;\n\t&lt;vIPI &gt;0.00&lt;\/vIPI &gt;\n\t&lt;vIPIDevol &gt;0.00&lt;\/vIPIDevol &gt;\n\t&lt;vPIS &gt;0.00&lt;\/vPIS &gt;\n\t&lt;vCOFINS &gt;0.00&lt;\/vCOFINS &gt;\n\t&lt;vOutro &gt;0.00&lt;\/vOutro &gt;\n\t&lt;!-- Valor da NF -- &gt;\n\t&lt;vNF &gt;350.00&lt;\/vNF &gt;\n\t&lt;\/ICMSTot &gt;\n\t&lt;retTrib \/ &gt;\n&lt;\/total &gt;\n\n[...]\n&lt;!-- Grupo de detalhamento da forma de pagamento. -- &gt;\n&lt;pag &gt;\n\t&lt;detPag &gt;\n\t\t&lt;tPag &gt;01&lt;\/tPag &gt;\n\t\t&lt;!-- Valor do Pagamento. -- &gt;\n\t\t&lt;vPag &gt;400.00&lt;\/vPag &gt;\n\t&lt;\/detPag &gt;\n\t&lt;!-- Valor do troco -- &gt;\n\t&lt;vTroco &gt;50.00&lt;\/vTroco &gt;\n&lt;\/pag &gt;<\/pre><\/pre>\n<p><span style=\"color: #000000; font-size: 12pt; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: justify; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #ffffff; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;\">Ap\u00f3s a corre\u00e7\u00e3o da NF-e, fa\u00e7a o reenvio do documento.<\/span><\/p>\n<p>\u00a0<\/p>\n<p><strong><span style=\"color: #0196d8; font-size: 18pt;\">Refer\u00eancias<\/span><\/strong><\/p>\n<ul style=\"box-sizing: border-box; margin-top: 0px; margin-bottom: 10px; color: #333333; font-family: &#039;Open Sans&#039;, sans-serif; font-size: 13px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-style: initial; text-decoration-color: initial; background-color: #ffffff;\">\n<li style=\"box-sizing: border-box; text-align: justify;\"><span style=\"box-sizing: border-box; height: 40px; border-radius: 0px !important; color: #000000; font-size: 12pt;\"><span style=\"box-sizing: border-box; height: 40px; border-radius: 0px !important; color: #000000;\">Nota T\u00e9cnica 2016.002 &#8211; v 1.42 &#8211;\u00a0<a style=\"box-sizing: border-box; background-color: transparent; color: #0196d8; text-decoration: none;\" href=\"http:\/\/www.nfe.fazenda.gov.br\/portal\/exibirArquivo.aspx?conteudo=uvfnqOj%20spg=\">http:\/\/www.nfe.fazenda.gov.br\/portal\/exibirArquivo.aspx?conteudo=uvfnqOj%20spg=<\/a><\/span><\/span><\/li>\n<\/ul>\n<p>\u00a0<\/p>\n","protected":false},"excerpt":{"rendered":"Quando for emitida uma NF-e (modelo 55) ou NFC-e (modelo 65), e o valor do troco, calculado no grupo dos&hellip;","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"ub_ctt_via":"","footnotes":""},"categories":[144],"tags":[202],"class_list":["post-1012","post","type-post","status-publish","format-standard","hentry","category-rejeicoes","tag-nao-revisado"],"acf":[],"featured_image_src":null,"author_info":{"display_name":"charles.adryel","author_link":"https:\/\/oobj.com.br\/bc\/author\/charles-adryel\/"},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Rejei\u00e7\u00e3o 869: Valor do troco incorreto - Como resolver? - Base de Conhecimento - Oobj<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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